shipping policy

Our Shipping Policy

Your Customer Support team at SuperLife does everything possible to make the fast and efficient delivery of your order a top priority.  Orders received by 12PM EST (M-F) are typically shipped same day. If we receive it after 12PM EST (M-F), it is right at the head of the line the next business day.  Though unlikely, we may incur a temporary inventory issue may prevent immediate shipping. If this happens, you will be contacted immediately, told of the situation, and provided with an estimated ship date.   In addition, if the delay is over five business days, we will be including a free bonus of significant value to help compensation for your inconvenience. 

Regular shipping is normally provided via UPS Ground, but in some cases we may use a different method depending on the number of items ordered and/or order value. Please allow 5 to 7 business days for US domestic deliveries and 15-45 days for all other locations.  International orders requesting rush service will normally go via UPS Express or Expedited service, depending on delivery location.  If you would like a special shipping method, such as Saturday delivery, give us a call our Customer Service Center at 800-991-3415, M-F 9-5 PST.  In these cases, we will enter your order directly into our fulfillment system giving us the maximum flexibility to meet your delivery request. 

For you folks that do not live within the United States, we do need to remind you that we have no way of knowing what import duties or taxes will be required of your countries Customs Officials.  If import duties and taxes are important to your decision to order or not, please contact your local Customs office and inquire.  All our product will be tagged as “educational materials”, and all items are made in the United States, with the exception of our Meditation Headset, which is manufactured in China.

Again, If you have a question regarding any of our products, a pending order, or other customer service needs, don’t hesitate to call…toll free at 800-991-3415 (9AM-5PM, Pacific Time, M-F.)

Yours for a Super Life,

The Customer Support Team

 

 

 

SuperLife's Mission Statement

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Living a Super Life means feeling alive and living fully in every moment. It is the realization and struggle to become more than you are. A quest for growth and self evolution. Even if you never reach your final goal, the effort itself yields it s own rewards. The journey becomes the destination. SuperLife Group is a community of such like minded people awakened to this core alue,providing a place to meet, to share ideas and explore the best tools for optimzing health, accelerate wealth building and unleash personal power. Join us in this life quest -- won't you?